Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services - Staff

Security

Photo: DVD Drive open.

Anti-Virus Software

Introduction

Loughborough University has invested in McAfee VirusScan Enterprise as its standard Windows computer virus detection and prevention software. Sophos is currently provided for Apple Macintosh computers.

The software may be installed by any member of the University, either staff or student. It may be installed on office computers and home computers. The software must be removed from home computers once a user ceases to be a member of the University. The Anti Virus software may be installed on computers running Windows 2000 professional (or server), Windows XP or Windows 2003 Server, Windows Vista, or Apple Macintosh OS 10.3.3 (or later).

This also provides the additional Anti Ad/Spyware module of McAfee VirusScan Enterprise free of charge to all staff and students.

Staff Desktop Service Users

University members who subscribe to Computing Service's Staff Desktop Service will have the anti-virus software automatically installed on their office computer. No user action will be required.

Any other user: Staff or Students

If you do NOT use the Staff Desktop Service and would like to install the anti-virus software please complete the following steps:

Versions

Previously the version of McAfee Virus Scan Enterprise offered to Loughborough University staff and students was McAfee Virus Scan 8.5i (patch 5).

This has now been updated and the version of McAfee available is now McAfee Virus Scan Enterprise 8.5i (patch 5).

If you are unsure which version of Virus Scan you are running please see FAQ for further assistance.

If you already have Virus Scan Enterprise 8.5i (patch 5) installed. An upgrade to patch 6.1 has been made available for download. Instructions on how to upgrade the Virus Scanner to Patch 6.1.

To install the Anti Virus Software (Windows):

  1. Login to the workstation as Administrator, or a user with administrative rights.

  2. Remove any currently installed virus checkers (Usually via Control Panel / Add Remove Programs).

  3. Check you have a minimum of 120MB of free disk space on your C: drive (To check this, on any version of Windows, open up My Computer, right-click on the C: drive, and select Properties).

  4. Download Installer (you will need your University user name and password)
    https://internal.lboro.ac.uk/restricted/cc/AntiVirus/McAfee/
    McAfeeVirusScan85.exe
    .

  5. Save the Installer program file to your local PC, by clicking on the Save button.

    File Download - Security Warning.

  6. The installer is 25.5Mb in size and may take a little while to download from off campus.

    Downloading McAfeeVirusScan85.exe.

  7. Now click on Run to begin the installation.

    Download complete.

  8. Please read the license agreement before installing as this is a requirement of our agreement with McAfee.

    McAfee VSE - InstallShield Wizard.

    Select I accept the terms in the license agreement, and click Next.

  9. The McAfee installer will then install and configure McAfee Virus Scan Enterprise 8.5. During the installation you may see the progress pause for a short time. Please do not cancel the installation, it is still in progress.

    McAfee VSE - InstallShield Wizard.

  10. You may be prompted to remove Mcafee Anti-Spyware Enterprise Module 8.0.

    VirusScan Setup.

    Select Yes to this window.

  11. Installation progress will then be displayed.

    McAfee VirusScan Enterprise.

  12. After the Installation has completed, reboot the computer.

  13. After rebooting the computer you should now see the Viruscan Shield in the system tray.

    VirusShield icon.

  14. Right click on this icon and select About Viruscan, and the window below will be displayed. Here you can check that your DAT file is upto date.

    About VirusScan Enterprise.

  15. You may be prompted to reboot your computer at this point to ensure the software had fully installed and replaced any old files from previous versions.

If you require any technical assistance after installation, please view the F.A.Q. web page www.lboro.ac.uk/it/security/naifaq.html for common solutions or contact the Information technology Service Desk.

Applying Patches to Virus Scan Enterprise

  1. Download Patch 6.1.

  2. Save the Installer program file to your PC.

  3. Locate the ZIP file and execute it.

  4. Locate the setup.exe file and double click.

    This will launch a wizard to patch the Virus Scan Enterprise.

    Patch Wizard window.

  5. Click Next to continue.

To install the Anti Virus Software (Apple Macintosh):

  1. If you already have Sophos, follow the Uninstall Sophos instructions (you will need your University username and password) at https://internal.lboro.ac.uk/restricted/cc/AntiVirus/sophos-uninstall.html.

  2. Follow the Sophos installation instructions (you will need your University username and password) at https://internal.lboro.ac.uk/restricted/cc/AntiVirus/sophos-install.html.

Note: The instructions are located on the Intranet as the Sophos IDE files credentials are located in the document.

If you require any technical assistance after installation, please contact Information Technology Service Desk.

HallNet users

HallNet users must install anti-virus software, and keep it up to date. To install the Anti Virus software on your computer follow the HallNet Windows Vista Anti-Virus Instructions at www.lboro.ac.uk/it/hallnet/vista/av.html or HallNet Windows XP Anti-Virus instructions at www.lboro.ac.uk/it/hallnet/xp/av.html as appropriate.

Failure to do so is a breach of the HallNet acceptable use policy www.lboro.ac.uk/it/hallnet/shsaup.html.

Installation on PCs Off Campus:

The Anti-Virus software can be downloaded to be installed on machines off-campus using exactly the same instructions as above in the Any other user: Staff or Students.

Versions:

Previously the version of McAfee Virus Scan Enterprise offered to Loughborough University staff and students was McAfee Virus Scan 8.5i (patch 1).

This has now been updated and the version of McAfee available is now McAfee Virus Scan Enterprise 8.5i (patch 5)

If you are unsure which version of Virus Scan you are running please see FAQ for further assistance.

If you already have Virus Scan Enterprise 8.5i (patch 5) installed. Patch 6.1 has been made available for download. Instructions on how to upgrade the Virus Scanner to Patch 6.1.

Note: We have standardised on one installer for computers on and off campus, therefore there is no longer a need to update two versions of software.

For users on dialup connections, or without Internet access a CD-ROM containing the software is also available from IT Services' Service Desk. Follow the instructions on the README1st.txt file on the CD.

If you require any technical assistance after installation, please view the F.A.Q. web page at www.lboro.ac.uk/it/security/naifaq.html for common solutions or contact our Service Desk on ext. 2320.

The current CD-ROM contains a virus definition downloaded 20th September 2006, therefore you must run 'Update Now...' otherwise you are only protected from viruses created before that date.

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Getting Help

Tel: 01509 22 2320
IT.Services@lboro.ac.uk

IT Service Desk
Level 3 (top floor)
Haslegrave Building

9:00am to 5:30pm Monday to Thursday and 9:00am to 5:00pm on Friday.

You can also seek help at any time via our Getting Help section.