Off Campus Access
Accessing Our Services Off Campus
All Users
Firstly, you can access your e-mail via webmail (see links below), and you can view pages on the University Intranet https://internal.lboro.ac.uk from your web browser.
Secondly, you can update files on your Individual File Store or your Department's shared drive or your department's Intranet or (staff only) the Learn server using Web File Access. To use this Web File Access service, direct your browser to wfa.lboro.ac.uk. A Web File Access Movie www.lboro.ac.uk/it/off-campus/web-file-access.html and Web File Access answers to frequently asked questions www.lboro.ac.uk/it/off-campus/wfa-faq.html are available.
However, some facilities are still not available, either for privacy and security reasons (e.g. telephone and e-mail directories) or because of Licensing restrictions (some Library services). IT Services created the University wide Remote Working service for all members of staff and students.
This service allows users to interact with many more on-campus services than before, from your home to locations around the world providing a truly international experience to IT Services at Loughborough.
There are two different services available. The IT Services 'Remote Working Portal' is available to anyone with a University Username and Password. You can access the system straight away by navigating through to the portal web site https://vpn.lboro.ac.uk/. Information on the Remote Working Portal is available at www.lboro.ac.uk/it/off-campus/portal.html.
Staff only
Alternatively if you are using an IT Services managed computer (Staff Desktop Service), a full Remote Working Client will be pre installed and available from the 'IT Services Menu' on your laptop. If you take a Staff Desktop Service desktop computer (as opposed to a laptop) home, you can install the Client as an optional application. Information on the Remote Client is available at www.lboro.ac.uk/it/off-campus/client.html.
If you use an Apple Macintosh, an alternative Remote Working Client is available. Information on the Apple Mac Remote Client is available at www.lboro.ac.uk/it/off-campus/client-mac.html.
Other Services for all users
You can also use this service to access other services via the web, such as the OPAC. Not all Internet Service Providers give you the right access or flexibility so you should choose one with care. Our current recommendations and advice are set out in the pages Choosing an I.S.P. www.lboro.ac.uk/it/off-campus/choose.html and Choosing an I.S.P. for Mac users www.lboro.ac.uk/it/off-campus/choose-mac.html.
Please note that the use of all services and networks is subject to the acceptable use policies that apply.
If you live in a Hall of Residence, you can not dial-in to an Internet Service Provider. You can use the Hall Network Service HallNet www.lboro.ac.uk/it/hallnet/.
'New' Staff E-mail from off-campus
www.lboro.ac.uk/it/off-campus/email.html
'Old' Staff E-mail from off campus
www.lboro.ac.uk/it/off-campus/staff-email.html
Students E-mail from off campus
www.lboro.ac.uk/it/off-campus/student-email.html