Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services - Students

Student E-mail

Image: '@' sign.

Introduction

This applies to all students.

Important: Please do not open any e-mail attachment unless you are sure it is genuine.

Staff and student members of the University are automatically given a user name, password, and e-mail address when they join the University, for use in connection with their work or studies.

Students and Staff can access their University e-mail from anywhere in the world with a computer connected to the Internet using a browser and our student web-based e-mail system IMP at https://student-webmail.lboro.ac.uk/webmail/ or staff web-based e-mail system IMP at https://staff-webmail.lboro.ac.uk/webmail/ as appropriate. If this is not working, you can try the alternative access URLs - see www.lboro.ac.uk/it/mail/no.html.

Students can access their University e-mail from their Student Hall using IMP, or Outlook Express if they are connected to the Hall Network Service HallNet www.lboro.ac.uk/it/hallnet/.

Students or Staff can access their University e-mail at home using IMP, via an Internet Service Provider (I.S.P.).

Staff using the Staff Desktop Service can access their University e-mail using IMP or Outlook Express.

Leaving the University

When staff or students are removed from our systems their e-mail is deleted. No archive is kept. We normally keep e-mail for at least one month after the registration terminates, but if disk space is scarce we will delete the mail immediately. Staff, who are leaving, who have e-mail which should be retained by the University, should please contact their department IT staff in the first instance for assistance. We have instructions for finalists on saving their e-mail at www.lboro.ac.uk/it/mail/leaving.html.

Guides

The following Guides are restricted to members of the University.

On-line 'Old' Staff and Student E-mail Guides
Guide
Web format Word Format P.D.F. Format
Imp Quick Guide
IMP E-mail Quick reference - view online.
Quick IMP - download Word.
Quick IMP - pdf.
Imp Full Reference Guide
E-mail via the Web - IMP - view online.
IMP E-mail - download Word.
IMP E-mail - pdf.
Internet and E-mail Self-Teach Guide
Internet and E-mail self-teach - view online.
Internet and E-mail - download Word.
Internet and E-mail - pdf.
E-mail with Outlook Express
E-mail with Outlook Express - view online.
Outlook Express - download Word.
Outlook Express - pdf.

IT Service Desk

Tel: 01509 22 2320
E-mail: IT.Services@lboro.ac.uk

3rd floor
Haslegrave Building
Central Park
Loughborough University

The IT Service Desk is open from 9:00am until 5:30pm Monday to Thursday and from 9:00am until 5:00pm on Friday.

You can also seek help at any time via our Getting Help section.