HallNet
Getting Started Apple Macintosh Computers
IT Services only provide support for Apple Mac users of OSX10.4 and above. The following information should be enough to enable you to configure your Mac to use the network. You will need to know your user name and password, which are available from your department. IT Services can not provide these to you.
1. Getting Connected
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Firstly it is suggested, though not essential, that you set up separate location for your Hall connection. In this documentation a location called HallNet has been set up. If you set up other locations for your home / I.S.P. (Internet Service Provider) then it will be easier to change Internet settings between service providers.
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Go to System Preferences / Network. Set up a new location with a name of your choice e.g. HallNet.
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Select the TCP/IP tab, set Show to Built-in Ethernet (or whichever Ethernet interface your Macintosh has) and set Configure IPv4 to "Using DHCP", as shown below.
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Initially you will be allocated an internal IP address which means that you will only be able to access machines on Campus. You now need to register for the HallNet service in order to get full world-wide internet access.
Run your favourite web browser. If you are not automatically redirected to the registration page then go to https://hallnet.info/register.
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Follow the instructions in order to register. You will need to know your username and password as well as your hall and room details in order to register. Note that currently much of the web documentation is specifically for Windows. This will change in due course and there will be more and updated Macintosh specific documentation.
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Once registered, then restart your Computer. You will be allocated an IP address that gives you full access to the Internet. It could take up to 15 minutes before your IP address is available. This full access IP address will begin with the numbers 131.231.
2. Patch your Operating System
Ensure that you have a secure and up-to-date Operating System by using the Software Update feature of OSX.
3. Install Sophos Anti-Virus
If you do not already have suitable anti-virus protection installed on your mac you may install out copy of Sophos for free. Go to the Sophos installation page for more information on how to download and install this software. You will need your University username and password.
4. Accessing your student central filestore
You have a central filestore of 150 MB that you can access from your Mac. This is very useful for backing up your essential course work. This can also be accessed from Computer Labs and the Library if you are working there.
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Go to Go / Connect to Server and type the URI:
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smb://stud-fs/deptname-student-home/username
Where deptname isyour two letter department code (e.g. hu) and where userid is your user identifier (e.g. huabc).
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Then click Connect and fill in the appropriate fields:
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Workgroup/Domain should be LBORO.
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Username should be your user identifier (e.g. huabc).
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Password should be your password.
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- Once connected, your central filestore will be mounted as a network volume and it will be visible on your desktop. In order to make it quicker and easier to remount in future you could make an alias to your volume or add it to your favourites.
5. Accessing your University E-mail
Simply direct your browser to the Web mail (IMP) URI https://student-webmail.lboro.ac.uk/webmail/.
If you need to configure an e-mail client, depending on your client, you may require some of the following details. Where appropriate substitute your username (also known as your login ID).
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Incoming Server (IMAP) is username@student-mailin.lboro.ac.uk
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Outgoing Server (SMTP) is student-mailout.lboro.ac.uk
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SMTP host is student-mailout.lboro.ac.uk
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POP account is username@student-mailin.lboro.ac.uk
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Incoming mail requires a secure connection (SSL) and should use port 993.
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Outgoing mail requires a secure connection (SSL) and should use port 587.
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Outgoing mail requires authentication.
We also have online guides on using the University Web mail system IMP:
| Guide | Web format | Word Format | P.D.F. Format |
|---|---|---|---|
Imp Quick Guide |
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Imp Full Reference Guide |
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Internet and E-mail Self-Teach
Guide |
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6. Help and Support
If you suspect that your network socket is faulty
or and you cannot get your Mac to work on the network then report
the fault to your Hall Network Adviser
www.lboro.ac.uk/it/hallnet/hna/ or IT Services following the
fault report procedure at:-
www.lboro.ac.uk/it/hallnet/hallwork.html.
Further support and information is available at our Apple Mac supportweb page www.lboro.ac.uk/it/mac/.
In addition, for problems not connected with using HallNet, an e-mail list called 'maxmac-student' has been set-up specifically for Students of Loughborough University who are Macintosh Users. Its primary role is to form a 'Self Help' group of Student Macintosh users. There will also be a number of IT Staff on this list who will endeavour to answer questions posted to the list.
If you would like to become a member of this list then:-
- Send an e-mail, using your Loughborough University e-mail account, to majordomo@lists.lboro.ac.uk and in the body of the e-mail put the following two lines:-
subscribe maxmac-student
end
Once you are a member of maxmac-student you can then post e-mail to this list by sending to maxmac-student@lists.lboro.ac.uk. When you post to maxmac-student, you should use you Loughborough University e-mail account, otherwise your message will be rejected.