Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services - Staff

Staff Desktop XP Mobile Service

Photo: Two members of staff using a laptop.

Introduction

The XP Mobile service is the first managed service offered by IT Services aimed specifically at users of laptop and tablet computers. It is built on the established XP Staff Desktop Service and offers additional features to maximise the benefits of mobile computers. These include:

These extras have been added following consultation with mobile computer users and IT Staff to add convenience for users and allow them to make the most of the advantages offered by mobile computers. They will make it easier to make use of the new wireless facilities on campus and at other partner institutions, networks, printers and other facilities at home or away and will mean that fewer updates are required when the computers return to the campus network. In order that these computers are managed and updated with new software and service changes it is still important that they are connected to the University campus network reasonably regularly.

Off-campus Patching

www.lboro.ac.uk/it/desktop/xp/mobile/off-campus-patching.html.

Wireless

If you have already enabled wireless networking on your laptop, then it will be automatically configured to connect to the lboro network. Note that you will need to turn on wireless networking on your laptop. This is done on most laptops using a physical switch. Please refer to your documentation or IT support for more information.

If you have not already enabled your wireless networking, you should select Wireless Networking - Enable from the list of optional applications (see www.lboro.ac.uk/it/desktop/xp/optional.html) available to your computer. This will configure your laptop to use the University's wireless network.

Please see the Frequently Asked Questions at www.lboro.ac.uk/it/wireless/faq.html if you have any problems, or contact your local IT Support.

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Getting Help

Tel: 01509 22 2320
IT.Services@lboro.ac.uk

IT Service Desk
Level 3 (top floor)
Haslegrave Building

9:00am to 5:30pm Monday to Thursday and 9:00am to 5:00pm on Friday.

You can also seek help at any time via our Getting Help section.